CARDSBYBRISTOL LLC
Last Updated: August 2026

At CARDSBYBRISTOL LLC, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help. Please read our Refund & Returns Policy carefully before requesting a return.

90-Day Return Policy

We offer a 90-day return period from the date your order is delivered.

To be eligible for a return, products must:

  • Be unused and in their original condition
  • Be returned in their original packaging
  • Include all accessories, manuals, and components
  • Be accompanied by proof of purchase or your order number

Non-Returnable Items

For safety and hygiene reasons, the following items cannot be returned once opened or used:

  • Opened educational games
  • Opened electronic learning devices
  • Used toys
  • Digital products or downloadable content
  • Clearance or final sale items
  • Gift cards

Products that are damaged due to misuse, abuse, or accidental damage are also not eligible for return.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item:

  1. Contact us within 48 hours of delivery.
  2. Include your order number.
  3. Attach clear photographs of:
    • The damaged product
    • The shipping box
    • The packaging materials

Once reviewed, we will arrange a replacement, exchange, or full refund when applicable.

Defective Products

If you receive a product with a manufacturing defect, please contact us within the 90-day return period.

Our support team will review the issue and provide an appropriate solution, which may include:

  • Replacement
  • Exchange
  • Full refund

Order Cancellations

Orders may be cancelled before they have been shipped.

Once an order has entered processing or has been shipped, it can no longer be cancelled.

If you need to cancel an order, please contact us as soon as possible.

Return Process

To start a return:

  1. Email contact@cardsbybristol.com
  2. Include:
    • Your order number
    • Reason for the return
  3. Wait for return authorization from our customer service team.
  4. Securely package the item.
  5. Ship the package using the instructions provided.

Returns sent without prior authorization may not be accepted.

Refund Processing

Once your returned item is received and inspected:

  • We will notify you of the approval or rejection of your refund.
  • Approved refunds are issued to your original payment method.
  • Refunds are typically processed within 5–10 business days, depending on your bank or payment provider.

Return Shipping

If the return is due to:

  • A damaged item
  • A defective product
  • An incorrect shipment

CARDSBYBRISTOL LLC will cover the return shipping costs.

If the return is for any other eligible reason, the customer may be responsible for return shipping costs unless otherwise stated.

Exchanges

We are happy to exchange eligible products when available.

If the requested replacement is unavailable, we will offer either:

  • A comparable replacement
  • Store credit
  • A full refund

Contact Us

If you have any questions regarding returns or refunds, please contact us.

CARDSBYBRISTOL LLC

Address : 45410 Co Rd 21, Elizabeth, CO 80107
Phone: +1 251 384 7595
Email: contact@cardsbybristol.com
Website: cardsbybristol.com